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Customer Relationship Management for Architectural Hardware 360-Degree Customer View PACE consolidates all customer data into one platform, giving sales teams a complete view of each customer’s history, preferences, and needs. This enables personalized engagement and helps strengthen customer loyalty over time. Automated Follow-Ups and Reminders Stay connected with customers through automated follow-ups for order confirmations, […]
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Customer Relationship Management for Architectural Hardware
360-Degree Customer View
PACE consolidates all customer data into one platform, giving sales teams a complete view of each customer’s history, preferences, and needs. This enables personalized engagement and helps strengthen customer loyalty over time.
Automated Follow-Ups and Reminders
Stay connected with customers through automated follow-ups for order confirmations, project updates, and check-ins. For architectural hardware companies, this consistent engagement builds long-term relationships and keeps customers coming back.
Complaint and Issue Resolution Tracking
Hardware products require durability and quality assurance. PACE’s CRM captures complaints and issues, tracking resolution status and ensuring customers feel valued, leading to higher satisfaction and loyalty.
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