Tele Sales
Tele Sales
Your tele sales team can make every call count with automated dialing, real-time customer data, and performance tracking. For building materials companies, this means more efficient calls, better follow-ups, and a stronger connection with each lead—turning more calls into closed deals and happy customers.
Lead Assignment and Prioritization
Automatically assign and prioritize leads based on scoring, location, or previous interactions, enabling agents to focus on high-potential prospects.
Scripted Sales Prompts
Provide agents with customizable call scripts, helping them deliver consistent, brand-aligned messages and improving overall conversion rates.
Real-Time Customer Data Access
Equip agents with real-time access to customer data, including purchase history, preferences, and previous interactions, for personalized communication.
CTI
Increase efficiency with automated dialing integration that connects tele sales agents to leads quickly, reducing time spent on manual dialing and improving call volumes.
Call Recording and Monitoring
Record calls for quality control and training purposes, allowing managers to review calls, ensure compliance, and provide feedback to improve performance.
Order Processing and Follow-Ups
Allow agents to place orders directly within the system and set follow-up reminders, ensuring a streamlined process from lead engagement to order confirmation.
Performance Dashboards
Provide real-time performance metrics such as call volumes, conversion rates, and average call duration, giving insights into agent productivity and campaign success.
Integrated Email and SMS
Enable follow-up communication through email or SMS directly from the telesales platform, ensuring seamless post-call engagement with leads or customers.
Customer Satisfaction Tracking
Capture feedback directly after calls to measure customer satisfaction and identify areas for improvement in the sales process.